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FAQ

1. How to register for new membership?

2. How to get my membership certificate?

3. How do I get my old membership number back?

4. How to change my membership type?

5. How to renew my membership?

6. How to access members-exclusive content?

 

1. How to register for new membership?

 

2. How to get my membership certificate?

You may generate an e-certificate through the member’s portal under My Account.

Simply click the icon next as shown below and your membership certificate will be generated in pdf format.

Sample of membership certificate:

 

3. How do I get my old membership number back?

Sorry, we no longer accept requests for membership number change.

 

4. How to change my membership type?

The membership change function is available within the member’s portal under My Membership.

You may change your membership at any time.

Please remember to update your profile with latest supporting documents upon requesting the change.

Note that full annual membership fee will apply upon the request of membership change.

5. How to renew my membership?

Renewing your HKAST membership is easy! Simply log into your account and settling the outstanding balance under My Payment.

Renewal period runs from September 1 to October 31 of each year, so make sure you renew during this time period to avoid the re-joining fee. If you renew after October 31, you will automatically be considered a NEW member and a re-joining fee will be incurred.

Note that a re-joining fee (HKD$200) will also be incurred to anyone that had not been an active member of HKAST the previous year (including new members and those who discontinued their membership during the previous year).

6. How to access members-exclusive content?

You can find information on HKAST member’s welfare, research articles, workshop videos (available for limited time) and more under Member’s Corner when you log into our website.

Feel free to check back regularly for new updates!

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